All H2D Hair Care Professional Styling Tools comes with a 12- month replacement warranty! We don’t repair any of our styling tools. We automatically replace them if there's a proven genuine manufacturer fault.

Stay in control of your order with our easy-to-use tracking feature. As soon as your order is on its way, you'll receive a tracking number to monitor its journey from our warehouse to your doorstep. With real-time updates, you'll always know where your package is, giving you peace of mind and the power to plan accordingly.

All Australian orders over $100 receives complimentary express shipping with Australia Post.

We do! Once your return reaches us, our team will carefully inspect it and keep you updated throughout the process. If your return is approved, we’ll promptly issue a refund to your original payment method.

We're here to make things right and ensure you’re taken care of.

Your satisfaction is our priority.

We're here to assist you every step of the way. If you have any questions, concerns, or just want to say hello, don't hesitate to get in touch with our friendly customer support team.

Go to our contact page, and we'll be more than happy to help with any inquiries or assistance you may need.

The Linear II has ceramic plates that are coated in tourmaline. Ceramic plates heat evenly, so there are no hot spots to damage your hair. They also glide smoothly, making styling easier and helping to reduce breakage.

Tourmaline releases negative ions that tame frizz, lock in moisture, and leave your hair looking shiny and healthy.

Absolutely! The Linear II range can be used anywhere in the world!

Great question! The Linear II Collection features floating ceramic plates coated in tourmaline, designed to adjust slightly as you style. This is intentional and ensures even pressure on your hair, regardless of the section size or angle.

Here’s why floating plates are a game-changer:

• Smooth Styling - Glide through hair with no snagging or breakage.
• Even Heat Distribution - Consistent contact for sleek, even results.
• Hair Health First - Gentle on hair, reducing tension and damage.

With fully adjustable temperature control from 0-230°C, this game-changing straightener is perfect for every hair type. Whether you're rocking fine, delicate locks or thick, rebellious tresses, the Linear II has got you covered.Style smarter, not harder!

The H2D Linear II Collection is dual voltage, making it your perfect travel companion. Whether you're glamming up at home or jet-setting around the globe, flawless hair is always in reach!

No, the H2D Xtreme is not dual voltage. It’s designed to work only in countries with a voltage of 220–240V—like Australia. Luckily, many countries share this voltage, including:

🇬🇧 United Kingdom

🇳🇿 New Zealand

🇪🇺 Most of Europe

🇸🇬 Singapore

🇿🇦 South Africa

Seeing E11? Time to Clean!

The E11 code means your hair dryer filter needs a little TLC. Regular cleaning—inside and out—keeps your H2D Xtreme hair dryer running like a dream. Check your instruction booklet for easy steps to activate the auto-clean function.

The H2D Xtreme may be a 1800-watt powerhouse, but it weighs in at less than 400g! That’s right—incredible power without the heavy lifting. Style all day without the arm workout!

You bet it does! All late 2023 H2D Xtreme models have a handy lock feature that keeps your temperature and speed settings safe from accidental adjustments while styling. Set it and forget it for perfect results every time! service.

Yes, it’s perfectly normal for air to come out of the XTREME cable. This airflow is part of a process called heat dissipation, where the tool releases built-up heat to prevent overheating. By allowing air to flow out, the device stays at a safe operating temperature, ensuring both optimal performance and longevity of the tool.

1 – Turn off the hair dryer at the power button, but make sure the socket is still switched on at the wall.

2 – Press and hold the cool shot button for 5–10 seconds.

3 – A 10-second cleaning countdown will begin—let the magic happen!

4 – Once cleaning is done, remove the filter cover, brush off any dust or fluff, and place the cover back on.e.

Clean your dryer 1–2 times per week for regular use. If you’re using it daily in a salon, we recommend cleaning it at least once a day to keep it performing at its best!

The H2D Ultra Styler is a versatile 6-in-1 multi-styler that includes the following attachments:

• Blowout Brush
• Hot Round Brush
• Straightening Brush
• Curling Barrels (x2)
• Hair Drying Nozzle

Yes, the H2D Ultra Styler features a Cool Shot function. This allows you to set your hairstyle with a blast of cool air, helping to lock in your look and reduce frizz.

Additionally, the Ultra Styler offers:

• 3 heat settings
• 3 speed settings

The Ultra Styler is 220 – 240V. It’s designed to work only in countries with a voltage of 220–240V—like Australia. Luckily, many countries share this voltage, including:

🇬🇧 United Kingdom

🇳🇿 New Zealand

🇪🇺 Most of Europe

🇸🇬 Singapore

🇿🇦 South Africa

• Slide the lock on the back of your Ultra Styler to the unlocked position.
• Gently twist the top of the styler until it forms an L-shape, positioning the handle at a comfortable angle for drying.
• Slide the lock back to the locked position to keep the styler firmly in place.

Power Meets Precision with the H2D Pro Dynamic! This 2000-watt powerhouse is designed to deliver fast, salon-quality results while keeping your hair healthy and shiny.

Yes! The H2D Pro Dynamic is a dual voltage hair dryer, making it your perfect travel companion. Unlike many hair dryers that operate on a single voltage, the Pro Dynamic adapts to both 110–120V and 220–240V power sources. This means you can use it safely and efficiently in countries like the USA, Canada, Australia, and most European nations without the need for a voltage converter.

The H2D Pro Dynamic may be a 2000-watt powerhouse, but it weighs in at less than 400g (no attachments)

That’s right—incredible power without the heavy lifting. Style all day without the arm workout!

The H2D Pro Dynamic hair dryer features advanced ion technology, releasing negative ions that help neutralize static, seal the hair cuticle, and reduce frizz. This results in smoother, shinier, and healthier-looking hair with every use.

“Error” will only ever appear when your ceramic barrels have not been inserted into the hand unit correctly. It is essential to make sure that the barrels are pushed the whole way to generate a secure electrical connection. If the word “error” appears when in use, please turn the curler off and ensure that the barrel is inserted correctly. If the word “error” is still showing, please check all other attachments and then contact us directly.

Absolutely! Always make sure to lock the barrel in place before styling. If the lock won’t twist, it means the barrel isn’t properly pushed in—don’t ris

The barrels of the H2D Curling Wands are made from ceramic, which helps distribute heat evenly for smooth, shiny curls with less damage. Some models are also coated with tourmaline for that extra boost of frizz-fighting power and moisture-locking shine!

The X3 comes with 3 barrels, allowing you to create various curl styles.

The X5 comes with 5 barrels, allowing you to create various curl styles

The H2D Max Duo Pro Set is a limited edition package that includes two premium styling tools:

1 x H2D Linear II Hair Straightener:

Features adjustable temperature control (0–230 degrees), dual voltage compatibility, sleep mode, infrared technology, ceramic plates infused with tourmaline, an ionic generator, and a unique swivel cord for enhanced mobility.

1 x H2D Pro Dynamic Hair Dryer:

Offers 2000 watts of power, an ionic generator, ultra-lightweight design, 3 speed/heat settings, cool shot function, and includes two nozzle attachments.

The H2D Pro Dynamic Hair Dryer and Linear II Straightener are dual voltage, making it your perfect travel companion. Unlike many hair styling tools that operate on a single voltage, this duo adapts to both 110–120V and 220–240V power sources. This means you can use it safely and efficiently in countries like the USA, Canada, Australia, and most European nations without the need for a voltage converter.

1 – Turn off the hair dryer at the power button, but make sure the socket is still switched on at the wall.

2 – Press and hold the cool shot button for 5–10 seconds.

3 – A 10-second cleaning countdown will begin—let the magic happen!

4 – Once cleaning is done, remove the filter cover, brush off any dust or fluff, and place the cover back on.